For Peninsular Malaysia, delivery typically takes place within 3-5 working days from the date of order. For Sabah and Sarawak, delivery typically takes place within 5-8 working days from the date of order.

Yes. Need to register an account with simple steps to place an order.

After register an account, click BUY NOW. Add in your delivery address, check out and wait for delivery to your home. Please ensure you provide the correct shipping details. Check your details carefully when placing an order and ensure you choose the right location in the shipping address field.

We are still able to change the order before the shipment is deliver out from our store. For immediate action after you placed the wrong order / choose the wrong colour / choose wrong item, please contact our customer service as soon as possible. Unfortunately, we are unable to redirect orders once your items have been shipped.

Please contact Ecogene Customer Service at (+6) 014-319 6007 between Monday to Friday 09:30am – 06:30pm; Saturday 10.00am – 01.00pm excluding Public Holidays OR by sending an email to:  [email protected]